Contact
We're a Central Florida company built around real-human service. When you call or email, you're talking to our team in Eustis — not an offshore call center, not a chatbot pretending to be one.
Call us
407-749-8449
Monday–Saturday, 9 AM – 6 PM Eastern
Closed Sundays and major holidays
For mattress questions, sizing help, or "is this the right one for me?" — calling is fastest. Most calls under 5 minutes get you exactly the answer you need.
Email us
discountmattressesonline@gmail.com
Product questions, orders, delivery scheduling, returns and exchanges.
We answer every email within one business day Monday–Friday. Emails sent on weekends are answered Monday morning.
What you can expect from us
- Same-day or next-business-day reply to every message.
- A real person on the phone during business hours — no phone trees, no transfers.
- Honest answers about whether a mattress is right for you. If we don't think it's a fit, we'll tell you and point you to something better.
- A call to confirm your mattress is available before your card is charged.
- Help after the sale — delivery scheduling, plus refunds and comfort exchanges under our 30-day policy.